Privacy Policy

This privacy policy explains how Atlas Business Support collects, uses, and protects personal information when you use our online platform or access our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Atlas Business Support is located at 42 Victoria Street, Suite 301, Manchester, Greater Manchester, M3 1NX, United Kingdom.

Personal Information We Collect

We may collect various types of personal information, including but not limited to:

• Contact information, such as your name, business name, address, and other details you provide when contacting us or using our services.
• Information related to the services you inquire about or use, such as details relevant to business consulting, financial planning, marketing, HR, IT, compliance, grants, or business plans.
• Information about your use of our online platform, such as your IP address, browser type, pages visited, and referring website addresses.
• Any other information you voluntarily provide to us.

How We Collect Your Information

We collect personal information in several ways:

• Directly from you when you contact us, fill out forms, subscribe to services, or otherwise interact with us.
• Automatically as you navigate through our site, using technologies like cookies and similar tools.

How We Use Your Information

We use the personal information we collect for various purposes, including:

• To provide and deliver the services you request from Atlas Business Support.
• To communicate with you, respond to your inquiries, and provide customer support.
• To improve our services and online platform.
• To understand how our online platform is used and to ensure its security and functionality.
• To comply with legal obligations and regulations.
• For internal business purposes, such as data analysis and service development.

Legal Basis for Processing

We process your personal information based on several legal grounds:

• Your consent: Where you have given us explicit consent to process your data for a specific purpose.
• Performance of a contract: Where processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your data protection rights.

Sharing Your Information

We may share your personal information with trusted third parties in certain circumstances, including:

• Service providers who perform services on our behalf, such as IT support, data hosting, or professional advisors. These third parties are obligated to protect your information.
• Legal and regulatory authorities, where required by law or to protect our rights or the safety of others.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred to the new entity.

We do not sell your personal information to third parties.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request rectification of inaccurate or incomplete personal information.
• The right to request the erasure of your personal information in certain circumstances.
• The right to request restriction of processing your personal information in certain circumstances.
• The right to object to the processing of your personal information in certain circumstances.
• The right to data portability, allowing you to obtain and reuse your personal information for your own purposes across different services.
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a supervisory authority (such as the Information Commissioner's Office in the UK).

Data Security

We have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Cookies

Our online platform may use cookies and similar technologies to collect information about your browsing activities. Cookies are small data files placed on your device. We use cookies to operate and improve our site, analyse site usage, and provide a better user experience. You can control cookies through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Atlas Business Support

42 Victoria Street, Suite 301

Manchester, Greater Manchester, M3 1NX

United Kingdom